Knowledge is the answer!

Self-help is all about searching for the solution.

The knowledge-base is a collection of troubleshooting tips, known issues, and checklists for solving problems. Especially if you have paid to have someone come over to fix something that turned out to be a really simple thing.

  • Using the computer to balance your checkbook!
  • How to update the anti-virus software?
  • Why did my printer stop working? Things to check!